The customer may file complaints in person at one of our stores or by mail to the following address:

303 AVENUE
ul.Świętojańska 124
07-200 Wyszków, Poland

 

Making a complaint in person, you should deliver the defective product together with a proof of purchase and a completed complaint application to the selected 303 Avenue store

In the absence of a receipt, you should provide a statement of account confirming the product purchase transaction.

When filing a complaint by mail, send the defective product together with
with a completed complaint application to 303 AVENUE Sp. z o.o. Świętojańska 124 Street, 07-200 Wyszków.

Complaint form to download: Complaint form

 

303 Avenue will investigate the complaint within 14 days of receipt.
Detailed complaint regulations can be found here.