Take the following steps:
1. Click on "My account" in the top right corner.
2. Enter your email address and password on the page that appears.
3. Click "Create account" to complete the registration process.
You will receive an email confirming the creation of an account in our online store. During the next login you will need to enter your previously set login and password.

Take the following steps:
1. Click on "My account" in the top right corner.
2. Enter your email address and password on the login page.
3. Click "Login" to access your account.

Unfortunately, it is not possible to add more products to a placed order. Place a new order and contact us at tel: +48 734458777 or write to : [email protected] If the second order is placed within 12 hours of the first order, then we will waive the shipping costs of the additional order.

Yes, you currently need to register to place an order at 303 AVENUE online shop. Registration is possible under this link.

Of course it is possible, but only until the goods have already been completed in the warehouse and handed over to the courier. If your order is in the process of completion, please contact our customer service department at. [email protected] or by phone +48 734458777 Paid orders can be postponed by any number of days, - max by 7 days.

Yes, this number will be sent in a separate e-mail confirming that the items have been sent from the warehouse.

-Traditional transfer
-PayPal + (Credit card) -PayPal + PAYU payment intermediary
-PayPal + (Credit card)

Yes, we will inform you by SMS and send you a confirmation e-mail.

Yes, but only within the European Union.

The courier should re-deliver to the indicated address twice more. This option is guaranteed in the service we send our shipments. This, of course, does not involve any additional fees for the recipient.  

Orders are only delivered on working days.

The money will be returned within 14 days to the customer's account specified in the return or complaint form. If payment was made using a payment card, the refund will be made to the same card. After the successful completion of the return or complaint procedure, 303 AVENUE will send you an e-mail notification of the change in your order status to 'return'.

The return can be made by sending products to the address: 303 AVENUE Sp. z o.o., 37 Białostocka Street, 07-200 Wyszków or in person in all our boutiques together with a fiscal receipt/VAT invoice and a completed return form.

Our Customer Service Office Consultants are available on working days, Monday to Friday, from 9.00am to 16.00.